Your information should be handled with care.
This Privacy Policy explains what information Recovery Desk may collect when you use this website, why it is collected, and how it may be used when reviewing and responding to your inquiry.
1. Information you provide
When you submit the case-review form, we may receive information such as your name, email address, phone or messenger number, preferred contact time, the type of incident, an approximate loss range, and any description you choose to provide.
2. How we use the information
Information submitted through the website may be used to review your inquiry, understand the circumstances you describe, contact you about the inquiry, maintain an internal record of the request, protect the website from abuse, and improve the intake process.
3. Messaging and service providers
To deliver and process inquiries, information from the form may be transmitted through hosting infrastructure and messaging or communication services used by Recovery Desk, including Telegram where configured by the website operator. Those services may process data under their own terms and privacy practices.
4. Data retention
We keep inquiry information only for as long as reasonably necessary for case review, follow-up, record keeping, security, or legal obligations. Retention periods may vary depending on the nature of the inquiry and the services used to receive it.
5. Sharing of information
We do not sell personal information. Information may be shared with service providers that help operate the website or communicate with you, or where disclosure is reasonably necessary to comply with applicable law, protect rights and security, or respond to a lawful request.
6. Security
Reasonable technical and organizational measures may be used to reduce the risk of unauthorized access. However, no website, email system, messenger, or internet transmission can be guaranteed to be completely secure.
7. Your choices
You may choose not to submit the form. If you have already contacted Recovery Desk and want to request correction or deletion of information you provided, use the same contact channel through which you communicated with the service.
8. No guarantee of recovery
Submitting information through this website does not create a guarantee that funds can be recovered or that any specific legal, financial, investigative, or other outcome will occur.
9. Changes to this policy
This Privacy Policy may be updated when the website, services, or data-handling practices change. The version published on this page is the current version.
10. Contact
If you have questions about this Privacy Policy or about information you submitted through the website, contact Recovery Desk through the communication details used during your case review.