01 — PAYMENT RECORDS
Transfer and transaction review
Bank transfers, card payments, wallet transactions, payment references and related account records.
Independent case review
Turn a complicated incident into a clear case file.
For people dealing with online fraud, payment disputes, investment platforms, crypto transactions or impersonation scams. We help organize the record so the next step is easier to understand.
Plain-language reviewEvidence-first approachNo guaranteed outcomes
Bank transfers
Card payments
Crypto transactions
Trading platforms
Digital wallets
What we review
Evidence first. Advice second.
The goal is not to make promises. It is to understand what happened, what documentation exists and which practical reporting or dispute routes may still be available.
02 — PLATFORMS
Broker and platform disputes
Withdrawal issues, account restrictions, platform correspondence and transaction histories.
03 — COMMUNICATION
Messages and representations
Emails, chats, account-manager messages, payment instructions and other relevant communications.
04 — CASE FILE
Structured chronology
Dates, amounts, people, platforms and documents assembled into one understandable timeline.
Process
A simple four-stage review.
Each case is different, but the review follows the same discipline: collect, organize, assess and explain.
01
Initial intake
You provide the basic facts, approximate loss and contact details.
02
Record mapping
We identify the transactions, platforms, conversations and supporting records.
03
Case chronology
The information is organized into a clear sequence of events and evidence.
04
Next-step outline
You receive a plain-language explanation of realistic routes to consider.
Why this approach
Clarity matters when the situation is already stressful.
We focus on documentation rather than urgency or pressure. A clear case file can make communication with banks, platforms, advisers or authorities more efficient.
No guaranteed recovery claims
No requests for passwords or private keys
No pretending to be a bank, regulator or law firm
Case types
Common situations we can help organize.
These categories describe the types of records we can review. They do not imply that a refund or recovery is available in every case.
Withdrawal problems, unexpected fees, account restrictions and platform communication.
Transaction hashes, exchange records, wallet addresses and payment trails.
Transfers, card transactions, charge attempts and correspondence with providers.
Fake support, fake investment advisers, relationship scams and social engineering.
Cases involving screen-sharing software, account access or payment instructions.
Situations involving several platforms, currencies or payment methods at once.
Questions
Before you submit.
A few boundaries are important so you know what this service is — and what it is not.
Do you guarantee recovery of funds?
No. Outcomes depend on the facts, available evidence, third-party institutions, platform rules and applicable law.
Are you a law firm or bank?
No. Recovery Desk provides independent case-review and information support and does not provide legal advice.
What should I never send?
Never send passwords, one-time codes, seed phrases, private keys or full payment-card credentials.
What documents are useful?
Transaction records, statements, payment references, messages, emails, screenshots, wallet addresses and account history can all be useful.
Start with the facts you already have.
A short first assessment can help turn scattered information into a clearer picture of the situation.